Frequently Asked Questions.

Still have questions? Contact us anytime—we’re here to help you find your perfect piece.

Shipping Worldwide

Experience luxury without borders. We deliver Capstone Jewellery worldwide with secure, insured, and trackable shipping.

14 Days Return

Because true luxury comes with peace of mind. We offer a 14-day return policy for a seamless shopping experience.

Security Payment

Experience luxury with complete peace of mind. All payments are processed through highly secure, encrypted systems.

Yes, all our diamonds are carefully selected and come with trusted certification to ensure authenticity, quality, and brilliance.

Absolutely. We ship globally to major countries including the USA, UK, UAE, Canada, and Australia with secure and insured delivery.

Delivery timelines vary by location:

  • USA/UK/UAE: 5–10 business days
  • Other international orders: 7–14 business days

Yes, we are committed to ethical sourcing and responsible craftsmanship, ensuring all materials meet high ethical standards.

Yes, we offer customization options for selected designs. You can create a piece that perfectly matches your style and preferences.

We offer a hassle-free return policy within a specified period 14 days. Items must be unused and in original condition.

Your security is our priority. We use encrypted and trusted payment gateways to ensure safe and secure transactions.

Yes, all our jewellery comes with a warranty covering manufacturing defects. Terms may vary by product.

  • Store in a soft pouch or box
  • Avoid contact with chemicals/perfumes
  • Clean gently with a soft cloth

Yes, once your order is shipped, you will receive a tracking link via email to monitor your delivery.

Yes, all our jewellery comes in premium packaging, perfect for gifting.

You can reach us via email or contact form on capstonejewellery.com. Our team is happy to assist you.